Find answers to frequently asked questions about our products, services, policies, and more. Our experts have curated FAQs, organized them for convenience, and provided clear explanations for informed decisions.
Gnosis Freight derives its name from the Greek word 'gnosis,' which means to learn through experience. This philosophy has been an integral part of the company's DNA from the start. We began by learning from a small group of logistics companies, identifying their challenges, and building tools to solve them. Despite Gnosis' tremendous growth since then, we continue to embrace this approach. Many of our most popular features, including the Demurrage and Detention Alarms and Invoice Auditing Tool, are a direct result of conversations with our customers and learning from them.
The Container Lifecycle Management® Platform is highly secure and has undergone rigorous evaluation to ensure the protection of your data. We are proud to inform you that our platform is SOC 2 Type 2 verified. Learn more at trust.gnosisfreight.com
The ideal onboarding process typically takes two to three weeks, although it can be expedited if required. During the first week, data is imported into the Gnosis Freight platform. The second week is dedicated to reviewing data and planning configurations. Weeks three and four (if applicable) are for reviewing customization and making any final modifications.
As a CLM customer, you will have a dedicated account management team to guide you through the onboarding process and provide ongoing support throughout your usage of the CLM platform. Your team is comprised of experts with diverse skill sets, dedicated to assisting you in enhancing your company's supply chain and logistics operations, and ensuring your success with the CLM platform. Your account management team includes a Customer Success Manager, CLM Solutions Engineer, Data Support Specialist, and Data Scientist.
Creating user accounts in our CLM platform is free of charge, so you can create as many as you need. We can also assign different roles to different users based on their required access levels. For example, roles may include Admin, DC, Warehouse, Factory, Forwarder, Trucker, etc.
Yes. Gnosis Freight has been designed to facilitate effective collaboration between our customers and their supply chain partners. Our platform allows customers to grant access to a range of partners, including drayage companies and freight forwarders, among others. Moreover, Gnosis offers granular control over the features and views accessible to these partners, ensuring that they only receive information that is pertinent to their specific roles in the supply chain processes. This way, our customers can optimize their collaboration with partners and streamline their supply chain operations more efficiently.
The world’s first logistics software focused on the full lifecycle of the shipping container. Designed to mimic the approach logistics professionals use to conceptualize their supply chains, it provides the data and execution tools needed to manage containers from booking until returned empty to the terminal. By automatically identifying exceptions, the Container Lifecycle Management® platform helps logistics teams make smarter decisions to keep containers moving, saving time, and reducing costs.
We have developed our own international container tracking engine called Marlo that orchestrates the world’s container shipping data sources into one singular, transferrable data model. Using data enrichment services produced by joining multiple data sources together, the Marlo® container tracking engine provides a superior view of your individual shipping container’s movements to provide dynamic, predictive, and highly accurate tracking milestones. Our engine tracks every stage of the container's journey, from Gate-In at origin to when the container is returned empty to the terminal.
The key difference between CLM and CLM Plus is the level of integration with your ERP and other systems. CLM offers Premium Container Tracking & Visibility that helps you to centralize all of your container and data management needs, providing better visibility, control, and optimization of your supply chain processes. CLM Plus takes this a step further by integrating with your ERP and other systems to create even more advanced supply chain visibility, giving you complete visibility into the PO and line-item details, such as SKUs, quantities, values, etc. within your containers.
All we need is your MBLs; nothing else. Once we receive the MBLs, you will be provided with a complete view of your shipping container's movements across all modes, including ocean, ports, terminals, rail, customs, and AIS satellite.
Gnosis Freight's CLM (Container Lifecycle Management) product offers advanced container tracking, customization, integration with other systems, dedicated customer support, CLM enhancements, and cost and time savings. With these advantages, the CLM platform provides a comprehensive and customizable solution to manage and optimize your supply chain and logistics operations.
Gnosis Freight is designed to meet the needs of all stakeholders involved in the international freight journey, including Beneficial Cargo Owners (BCOs), Freight Forwarders, Booking Agents, Drayage Companies, Ocean Carriers, Terminal Operators, Software Providers, etc.
Yes. Streamline your operations and improve efficiency by leveraging the Container Lifecycle Management® Platform's connectivity capabilities. Our platform allows for seamless integration with your trading partners and vendors, eliminating the need for manual data entry.
The world's first supply chain platform focused on tracking & managing the complete lifecycle of containers across all transportation modes. Unlike standard visibility platforms, CLM empowers you to make informed decisions and take action on your containers with comprehensive tools to execute and manage all container processes in one platform.
We tailor our pricing around your annual container volume, offering configurable bundles of features that align with your supply chain. Our approach ensures transparency, with no hidden fees or unexpected charges for users, implementation, or integration.
As a CLM customer, you will have a dedicated account management team to guide you through the onboarding process and provide ongoing support throughout your usage of the CLM platform. Your team is comprised of experts with diverse skill sets, dedicated to assisting you in enhancing your company's supply chain and logistics operations, and ensuring your success with the CLM platform. Your account management team includes a Customer Success Manager, CLM Solutions Engineer, Data Support Specialist, and Data Scientist.
Put time back in your day with Gnosis, a much more effective way to manage your end-to-end supply chain processes. Our users are saying goodbye to the working ways of the past and embracing the power of collaboration and automation. Our users have reported significant benefits, with an average time savings of 8.5+ hours per week, elimination of 9+ spreadsheets, avoidance of 300+ emails, and cost savings of $100+ per container.
Yes! We understand that each company's supply chain and logistics differ, and therefore, CLM Platform was designed to be customizable. No two platforms are the same, and you will have the opportunity to collaborate with your onboarding team to tailor the platform to your unique needs.
All we need is your MBLs; nothing else. Once we receive the MBLs, you will be provided with a complete view of your shipping container's movements across all modes, including ocean, ports, terminals, rail, customs, and AIS satellite.
Gnosis Freight's CLM (Container Lifecycle Management) product offers advanced container tracking, customization, integration with other systems, dedicated customer support, CLM enhancements, and cost and time savings. With these advantages, the CLM platform provides a comprehensive and customizable solution to manage and optimize your supply chain and logistics operations.
We do not incur any cost for user accounts, so you can create as many users as necessary in your CLM platform. We can create multiple user roles to provide different users with different permissions and views, depending on their access requirements. Example: Admin, DC, Warehouse, Factory, Forwarder, Trucker, etc.
The ideal onboarding process typically takes three to four weeks, although it can be expedited if required. During the first week, data is imported into the Gnosis Freight platform. The second week is dedicated to reviewing data and planning customizations. Weeks three and four (if applicable) are for reviewing customization and making any final modifications.
Yes! Streamline your operations and improve efficiency by leveraging the Container Lifecycle Management™ Platform's connectivity capabilities. Our platform allows for seamless integration with your trading partners and vendors, eliminating the need for manual data entry.
CLM Enhancements are Supply Chain Execution Modules that can be integrated into your CLM platform to optimize the management of the entire container lifecycle. These modules are designed to facilitate the optimization of your supply chain, helping to achieve improved efficiency, automation, cost savings, and enhanced processes.
Choose from our CLM or CLM Plus plans to unlock our CLM Enhancements. These plans will give you access to extra features and options to customize and make the most of your Container Lifecycle Management™ Platform experience.
We are open to exploring a wide range of possibilities when it comes to optimizing your supply chain. In fact, many of our most popular enhancements, including booking visibility, scheduling visibility, demurrage and detention alarms, transload management, drayage optimization, and PO management, originated as custom solutions for individual customers. These solutions proved so successful that we incorporated them as standard features available to all Gnosis Freight customers as bolt-ons to their CLM platform. Please do not hesitate to contact us to discuss how we can help you optimize your supply chain processes and achieve your business goals. Click here to view all enhancements.
The CLM platform's Drayage Optimization enhancement offers Sauer and his global logistics team at Raymour & Flanigan a comprehensive view of their inventory in transit, streamlining the allocation of inbound inventory to suitable distribution centers. The net outcome of this implementation is a notable cost reduction averaging $15,000 per week. Click here to read the full customer success story.
The Marlo™ container tracking engine collects data across multiple sources throughout the container's full lifecycle. This data is then contextualized to provide dynamic, predictive, and highly accurate tracking milestones, taking into account every stage of the container's journey - from Gate-In at origin to when the shipping container is returned empty to the terminal.
Gnosis customers typically transport anywhere between 1,000 to 100,000 or more shipping containers per year, with certain customers exceeding or falling below this range. Rest assured that our system is fully equipped to accommodate any volume of shipping container movements.
Full visibility of Class 1 Railroads in North America, you can access "Rail Departed" and "Rail Arrived" milestones, as well as additional data points such as "Notified Date", "Last Free Day", "Yard Location", and many more to enhance your supply chain visibility.
We have developed our own international container tracking engine called Marlo that orchestrates the world’s container shipping data sources into one singular, transferrable data model. The Marlo™ container tracking engine collects data across multiple sources throughout the container's full lifecycle. This data is then contextualized to provide dynamic, predictive, and highly accurate tracking milestones, taking into account every stage of the container's journey - from Gate-In at origin to when the shipping container is returned empty to the terminal.
The frequency of updates to Gnosis Freight data may vary for each customer, depending on their respective data sources and the frequency of updates to those sources. However, as a baseline, Gnosis data is updated no less than two to three times per day.
The Marlo™ container tracking engine provides visibility across 99% of the most popular ocean carriers for most trade lanes, and its coverage is continually expanding. With Gnosis's ever-expanding global footprint, new ocean carriers and services are constantly being added. For more information on our ocean carrier coverage, please contact us to receive a full list.