Gnosis Freight Privacy Policy

Last Modified: February 12, 2025

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At Gnosis Companies, Inc., including its affiliates (hereafter “Gnosis”, “Gnosis Freight”, “we”, “us”, or “our”), your privacy is of great importance. This Gnosis Freight Privacy Policy (“Policy”) describes our privacy practices. It describes how we collect, share, and use information that can identify you directly or indirectly (“Personal Information”), and how you can exercise your privacy rights wherever you are located. If you are unable to access this Policy due to a disability or any physical or mental impairment, please contact us using the contact details in Section 1 and we will arrange to supply you with the information you need in an alternative format that you can access.

Please read this Policy carefully to learn about how Personal Information that we collect about you and how we use, protect, and disclose your Personal Information when you interact with: 

  • The Container Lifecycle Management® Platform (the “Platform”) 
  • Gnosis in any other instances where we collect and process information about you, online or offline.

1. Gnosis Freight

Gnosis Freight is a leading provider of supply chain visibility and execution software, made available through its proprietary Container Lifecycle Management® (CLM) platform—the world’s first supply chain platform focused on the full lifecycle of your shipping containers.

Gnosis Freight’s global footprint encompasses a diverse customer base, including beneficial cargo owners (BCOs), ocean carriers, forwarders, truckers, third-party logistics providers, technology providers, and other critical supply chain partners. 

To ask questions, comment, or provide feedback about this Policy and our privacy practices, contact us at: legal@gnosisfreight.com.

2. Gnosis as a Data Controller

This Policy applies to Personal Information in situations where we decide how and why your Personal Information is to be processed (data controller). This Policy does not apply where we are acting merely as a service provider to another organization who decides how and why we process your personal information (data processor). 

Furthermore, this Policy does not apply to Personal Information that you provide to, or is collected by, any third party. These third parties have their own privacy notices which we encourage you to read.

3. Who We Collect Information From

While we are a business-to-business company we process Personal Information of various categories of individuals to function and maintain relationships with these individuals. We process the Personal information of the following individuals: 

  • Platform Users
  • Website Visitors
  • Other individuals we connect with professionally

4. Information Collected in General

In the course of our business activities and providing our Services, we process Personal Information that you provide directly or indirectly to us when using our Services or interacting with us in any other situation, including:

  • Identification information, such as your name, online identifier, signature in case of contracting, login credentials, IP address;
  • Contact information, such as your email address, phone number, work address, business card;
  • Personal information, such as your job title/position, employer;
  • Usage information, such as geolocation, traffic data, logs, error and crash reports, and other communication data and the resources that you can access and use through our Services and how you can use them, including session time and navigation journey;
  • Location information;
  • Device information, such as device’s hardware model, operating system version, unique device identifiers, browser type, and mobile network information; and
  • Other information you choose to provide us, for example the purpose of your visit when you visit our office or any other information when you contact us using our contact forms.

5. Information Collected and the Purposes per Category

Privacy For Platform Users

This Section applies to Personal Information that we collect and process related to individuals who access the Platform (“Platform Users”). In this Section, “you” and “your” refers to Platform Users. 

The Platform provides real-time supply chain visibility and execution software to enable you to track and manage your containers, from booking until returned empty.

Where we provide the Platform, we primarily act as a processor on behalf of our customers, however, we do process some of your information for our own purposes. The following information applies only to our role as a data controller.

A. Information We Collect About Platform Users

Information you provide directly to us when using the Platform: There are various areas within the Platform where you may provide Personal Information directly to us when signing up to our Platform or when using the Platform. This Personal Information may include:

  • Your name, postal address, email address, telephone number, mobile telephone number, or any other identifier by which you may be contacted online or offline;
  • Your username, password, or other credentials or keys you use to access and use the Platform; and
  • Your work title, department information, role, and other information related to your work or employer.

Information we receive from you indirectly through other Platform Users: In order to provide our Services to our Platform Users, they may provide Personal Information about you (e.g., as their carrier, forwarder, etc.). This includes your name and contact information in order to facilitate execution software, sending emails, onboarding, etc. Where a Platform User provides us with your Personal Information, we presume that the Platform User is authorized to provide your information and has provided you with relevant privacy information. 

Information we may collect automatically through the Platform: When you download, access, and/or use the Platform, we use technology to automatically collect usage and device information as detailed in Section 4. In some countries, including countries in the European Economic Area, the UK, and in Switzerland, Australia, Brazil, Canada, and New Zealand, this information may be considered Personal Information under the law. We may collect this information as part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below, and in more detail in our Cookie Policy.

B. How We Use Platform Users’ Information

We use the Personal Information that we collect about you or that you or other Platform Users provide to us for the following business and commercial purposes: 

  • Provide, operate, optimize, manage, maintain, and improve the Platform, including customizing and improving the content, navigation and layout, system (user) administration, and ensuring the functionality and security.
  • Contact you about onboarding carriers and collecting other location data to the Platform.
  • Respond to, or follow up on, your comments and questions, and otherwise provide customer service or provide you with any other information that you request from us.
  • Notify you when updates are available and changes to the Platform.
  • Give you notices about your account or subscriptions, including expiration and renewal notices. 
  • Track Platform usage and performance to better serve our customers and improve user experience, including by monitoring usage patterns, storing information about your preferences, allowing us to customize our Platform according to your individual setting and recognize when you use the Platform.
  • Send you marketing communications about our Services and events, including via email and in-app notifications, in accordance with your marketing preferences.
  • Enforce our rights arising from any contracts entered into between you or your company and us, including agreements for subscriptions to the Platform, and for billing and collection.
  • Protect our rights, property, and safety of Gnosis, our customers, or others or to enable us to take precautions against liability.
  • Monitor the Platform for security purposes to ensure we protect the Platform against hacking, viruses, inappropriate use of our software, or other misconduct.
  • Comply with laws and regulations, under judicial authorization. 
  • Share loads in your Network (defined below) when you opted-in for this functionality.

In addition, we anonymize and/or aggregate Personal Information that we collect about you or that you or other Platform Users provide to us to prepare reports, studies, analyses; maintain and improve the performance or functionality of the Platform; demonstrate the effectiveness of the Platform, and develop new features, products, and other work product. 

Network Collaboration. Some features of the Platform may enable participants in the shipping and/or trucking industry and/or other companies with which we work to communicate and share data, including shippers, carriers, beneficial cargo owners, third-party logistic providers, system integrators, and device manufacturers (“Network”). In order for us to make these features available in the Platform, it is necessary for us to share your Personal Information with these parties. These parties are not allowed to use personally identifiable information except for the purpose of making such features available through the Platform.

Privacy For Website Visitors

This Section applies to Personal Information that we collect and process about individuals who visit the Website or interact with Gnosis online or offline, such as in connection with our events, sales, and marketing activities (“Visitors”). In this Section “you” and “your” refers to Visitors.

A. Information We Collect about Visitors

Information you provide directly to us when using the Website or interact with us online or offline: Certain parts of our Website will ask you to provide Personal Information. For example, we will ask you to provide certain Personal Information (such as your name, contact details, company name, profile information) in order to find out more about Gnosis or the Services, or otherwise submit inquiries or contact us. We will also collect Personal Information, such as your contact and job details and feedback, when you visit our office, attend our events, take part in surveys, register to receive a gift from us, or through other business or marketing interactions we may have with you for the purposes outlined below. You may choose to provide additional information when you communicate with us or otherwise interact with us.

The Personal Information that you are asked to provide, and the reasons why we want it, will be made clear to you at the point we ask you to provide it. We will also let you know prior to collection whether the provision of the Personal Information we are collecting is compulsory or may be provided on a voluntary basis and the consequences, if any, of not providing the information.

Information we may collect automatically through the Website: When you visit our Website, we may also collect certain information automatically from your device. In some countries, including countries in the European Economic Area and in the UK, Switzerland, Canada, and Brazil, this information may be considered Personal Information under the law.

Specifically, the information we may collect automatically includes your IP address, your operating system, your browser ID, your browsing activity, and other information about your system and connection and how you interact with our Website. We may collect this information as part of log files as well as through the use of cookies or other tracking technologies when you provide consent for such performance or tracking cookies. Our use of cookies and other tracking technologies is discussed more below and in more detail in our Cookie Policy.

B. How We Use Personal Information about Website Users

We use the Personal Information we collect through our Website and other online/offline instances for the following business and commercial purposes:

  • Provide, operate, optimize, manage, and maintain the Website, including customizing and improving the content, navigation, layout, system administration, and security.
  • Send you information about Gnosis and its services/products for marketing purposes, in accordance with your marketing preferences.
  • Respond to your online inquiries and requests, and to provide you with information and access to resources about the Services that you have requested from us.
  • Identify any server, network, or other IT issues.
  • Compile aggregated statistics about usage and to better understand the preferences of our Visitors.
  • Carry out research and development to improve the Website.
  • For the specific purposes stated on any forms on the Website.
  • Management of our visitor log when visiting our offices or events.
  • To create content for promotion materials, in accordance with necessary authorizations (e.g., photo and video footage may be taken to document and promote our events, business, and activities).
  • Enforce our rights arising from any contracts entered into between you and you company and Gnosis.
  • Protect our rights, property, or safety of Gnosis, our customers, or others or to enable us to take precautions against liability.
  • Monitor our Website for security purposes to ensure we protect Gnosis against hacking, viruses, or unauthorized access. 
  • Comply with laws and regulations, under judicial authorization. 

Other Individuals We Connect with Professionally

This Section applies to Personal Information that we collect and process related to individuals that we interact with professionally in any other situation than the ones described above. In this Section, “you” and “your” refers to any such individual. 

If you are a current or prospective customer, data provider, business partner, or supplier of ours, we will collect and use your Personal Information. For example, we will ask you to provide certain Personal Information (e.g., name, contact details, company name) in order to manage our business relationship with you. We use the Personal Information we collect for the following business and commercial purposes:

  • General business management within Gnosis including contract management, for example, to enable us to deliver our Services to your company, or to audit the provision of Services by your company to Gnosis.
  • Give you notices about your account or subscriptions, including expiration or renewal notices.
  • Manage our daily business activities, such as executing payments.
  • Manage any queries, complaints, or claims related to the Services your company provides to Gnosis or that Gnosis provides to you. 
  • Direct marketing, advertising, and public relations purposes, in connection with Gnosis’ business activities, products and services (including to make recommendations about our Services and products), and to inform you about important developments within Gnosis.
  • Product development purposes, to allow us to improve our products and services or develop new products and services.
  • Carry out research and development with various Gnosis partners in order to improve the services we provide to you.
  • Investigate violations of law or breaches of Gnosis policies.
  • Enforce our rights arising from any contracts entered into between you or your company and us, including agreements for subscriptions to our Services, and for billing and collection.
  • Protect our legal rights, property, or safety of Gnosis, our customers, or others or to enable us to take precautions against liability, security issues, or other damages.
  • Where necessary to comply with laws and regulations, under judicial authorization, such as screening against denied parties’ lists. 

6. Sensitive Information

We do not collect any sensitive Personal Information through our Services. Sensitive Personal Information, as defined by applicable data protection laws, include details about your race or ethnicity, religious, moral, or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health (including mental), and genetic and biometric data, and financial information such as account numbers. We also do not collect any information about criminal convictions or offenses.

GENERAL INFORMATION

7. Legal Basis for Processing Your Personal Information

If you are from a country or region (e.g., EEA, Chile, Indonesia, Turkey, Thailand, South Africa, United Kingdom) where a legal basis is necessary for the processing of personal data, our legal basis for collecting and using the Personal Information described above will depend on the Personal Information concerned and the specific context in which we collect it.

Legitimate Interest. We will normally collect and use Personal Information from you where the processing is in our legitimate interests (or those of any third party) and not overridden by applicable law, your interests or fundamental rights and freedoms. This interest will normally be to improve, maintain, provide, and enhance our technology and services, communicating with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

Performance of a Contract. If you are someone who forms a contract with us and we will need your Personal Information in order to provide the Services.

Legal Obligation. In some other limited cases, we may also have a legal obligation to collect Personal Information from you. If we ask you to provide Personal Information to comply with a legal requirement, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not, as well as the possible consequences if you do not provide your Personal Information.

Consent. If you are from a country or region that requires us to ask for consent for any processing or transferring data (e.g., Canada, Colombia, Panama, Turkey, Taiwan) we collect, use, disclose, and otherwise process the Personal Information described above only with your consent. If you do not wish to provide us with any Personal Information which is indicated as compulsory, we may not be able to communicate with you or provide certain services or features to you. Further, if you provide us with details of any other individual (e.g., any other Platform User), you must give a copy of this Privacy Policy to, and obtain consent from, that individual before giving their Personal Information to us where consent is required by applicable laws.

If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at legal@gnosisfreight.com.

8. Recipients of Your Personal Information

In addition to and based on the specific purposes set out above, we may disclose Personal Information that we collect or that you provide. We may share or disclose your Personal Information to the following categories of recipients: 

  • Affiliates and employees. We share your Personal Information with our affiliates, including Vista Equity Group. If and to the extent necessary for the performance of their tasks, access will be granted to your Personal Information to our employees who are bound by confidentiality.
  • Third-party vendors and other service providers. We may share your Personal Information with our third-party vendors, contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • Business transfers. We may share your Personal Information with a buyer or other successor in the event of a merger, divestiture, restricting, reorganization, dissolution, or other sale or transfer of some or all of Gnosis’ assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Gnosis about Platform Users and/or Website Visitors is among the assets transferred.
  • Compliance with laws. We may share your Personal Information with any competent law enforcement body, regulatory, government agency, court, or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish, or defend our legal rights, or (iii) to protect your vital interests or those of any other person.
  • Service delivery. For Platform Users, we may share your Personal Information to shippers, carriers, brokers, and other participants in the shipping and/or trucking industry only as necessary to provide the Services, pursuant to agreements with each such license.
  • To any other third party you authorize us to disclose it to.

9. Third-Party Information Processing

When you use the Services, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

  • The carrier company for which you work or by which you are engaged. 
  • The shipper(s), brokers, or beneficial cargo owner of loads you carry.
  • Third-party technology or service providers for carriers, brokers, and/or shippers.
  • Third parties that provide support or services for the Platform and/or Website. 
  • Advertisers, ad networks, and ad servers.
  • Analytics companies.
  • Your mobile device manufacturer. 
  • Your mobile service provider.

These third parties may use tracking technologies to collect information about you when you use the Platform and/or Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites, apps, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Privacy Right and Choices section below. 

10. Combining Your Personal Information

We may combine your Personal Information with other information we collect or obtain about you (such as information we source from our third parties) to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this Policy. When we combine Personal Information with other information in this way, we treat it as, and apply all of the safeguards in this Policy.

11. Location and Retention of Your Personal Information

Location. If you are using the Services, be aware that your information will be transferred to, and maintained on, IT infrastructure located within the United States and further that your information may be accessed within the United States. The collection, use, retention, and any other processing of your information will be governed by United States law, to the extent applicable, and further by the specific jurisdictions within the United States where that information is stored, unless otherwise specified. Accordingly, your information may be accessible to law enforcement and/or regulatory authorities according to applicable United States law.

Retention. We hold your Personal Information only for as long as necessary to fulfill the purposes set out in this Policy. Gnosis only decides the retention periods are either based upon a legal obligation we have that prescribes the requirement to retain your Personal Information, or a business interest to retain your Personal Information. Our customers decide the appropriate retention periods for Personal Information processed by us in the capacity of a processor on their behalf. If you would like more information about specific retention periods you can email us at legal@gnosisfreight.com.

12. International Data Transfers

When we transfer your personal information outside of the jurisdiction in which you live or work, we do this where we are satisfied that adequate levels of protection are in place to protect the integrity and security of your personal data and/or adequate security measures are adopted, in compliance with applicable data protection laws.

Adequacy Decision or Contractual Clauses. This means that whenever your Personal Information is transferred to a different jurisdiction, we make sure that such transfers is either approved by the authorities from the jurisdiction the Personal Information originates from through so called ‘adequacy decisions’ or is subject to appropriate safeguards such as contractual clauses for transfers as approved by those authorities (e.g., Argentina, Brazil, EEA, Indonesia, Israel, Singapore, The Philippines, Uruguay).

Consent. If you are from a country where consent is the only ground available to transfer data (e.g., Canada, Malaysia, Mexico, Panama, Peru, Saudi Arabia, Turkey), we will transfer overseas and process the Personal Information described above only with your consent. International transfers of your personal data shall comply with the legal basis set forth in the applicable law of your country, and any instructions provided by the regulatory authority and/or applicable law.

Data Privacy Framework. If there is any conflict between the terms in this Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, please visit https://www.dataprivacyframework.gov/.

Gnosis’ responsibility for data it receives pursuant to the DPF and subsequently transfers to third parties is detailed in the DPF Principles. Gnosis complies with the DPF Principles for all onward transfers from the EU, Switzerland, and the United Kingdom, including the onward transfer liability provisions (i.e., the Accountability for Onward Transfer Principle). Gnosis remains responsible and liable under the DPF Principles, unless Gnosis proves that it is not responsible for the event giving rise to the damage.

With respect to Personal Information received or transferred pursuant to the Data Privacy Framework, Gnosis is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including as required to meet national security or law enforcement requirements.

Pursuant to the Data Privacy Framework, EU, Swiss, and UK individuals have the right to obtain our confirmation of whether we maintain Personal Information relating to you in the United States. Upon request, we will provide you with access to the Personal Information we hold about you. You may also correct, amend, or delete the Personal Information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under the Data Privacy Framework, should direct their query to legal@gnosisfreight.com. If requested to remove data, we will respond within a reasonable timeframe.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Gnosis commits to resolve DPF Principles-related complaints about our collection and use of your Personal Information. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of your personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Gnosis at legal@gnosisfreight.com.

Gnosis has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers for more information and to file a complaint. This service is provided free of charge to you.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction.

13. Protection of your Personal Information

At Gnosis, protecting the information that we are trusted with is our priority. We take contractual, technical, and organizational security measures in accordance with the state of the technology to protect the processed data against accidental or intentional manipulation, loss, destruction, or against access by unauthorized persons. Your personal data will be protected within the scope of the following points:

  • Safeguarding the confidentiality of your Personal Information. To maintain the confidentiality of your data stored by us, we have taken various measures such as access control, pseudonymization and encryption. Additionally, we ensure that actual or suspected data breaches are investigated and reported in accordance with applicable law.
  • Safeguarding the integrity of your personal data. To maintain the integrity of your data stored by us, we have taken various measures to control disclosure and input and train our employees as part of our information security program.
  • Maintaining the availability of your personal data. To maintain the availability of your data stored with us, we have taken various control measures to ensure the resilience of processing systems and services.
  • Testing, assessing, and evaluating the effectiveness of measures implemented. The security measures in place are continuously improved in line with technological developments.

Gnosis is SOC 2 Type II compliant. SOC 2 is an evaluation of the design and operating effectiveness of controls that meet the AICPA’s Trust Services Principles criteria. Every year Gnosis is subject to independent audit. If you would like more information about specific measures taken to protect your personal information you can email us at legal@gnosisfreight.com.

14. Your Privacy Right and Choices

Based on the law applicable to the use of your Personal Information, you have rights in relation to your Personal Information. Note that we will have to balance your rights and your request to exercise them against our rights and obligations to process your Personal Information and to protect the rights and freedoms of others. A number of the rights you may have in relation to your Personal Information are explained below:

  • You have the right to be informed on the processing of your Personal Information, and in some countries, this may include the right to information about the public and private entities with which we have shared your information and how we have you’re your information in the 12 months prior to your request.
  • California consumers have the right to opt-out of the sale of their Personal Information. WE DO NOT AND WILL NOT SELL YOUR PERSONAL INFORMATION. We may provide third parties with certain Personal Information to provide or improve our products and services, for example to deliver products or services at your request. In such cases, we require those third parties to handle the information in accordance with applicable laws and regulations.
  • You may have the right to access, correct, update, anonymize, or delete your Personal Information by emailing legal@gnosisfreight.com. Note that we cannot delete your Personal Information without also deleting your user account. We may not accommodate a request to delete or change information if we believe the deletion or change would violate any law or legal requirement (including contractual) or cause the information to be incorrect. Proper access and use of information in connection with the Services is governed by our agreements with company licensing access to the Services.
  • You may have the right to object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information by emailing legal@gnosisfreight.com.
  • Promotion by Gnosis. If you do not want us to use your email address to promote our own or third parties’ products or services, you can opt-out of receiving marketing emails at any time by sending an email to legal@gnosisfreight.com or by using the unsubscribe function on the marketing communication.
  • When we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time by emailing legal@gnosisfreight.com. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful grounds other than consent. In some countries, you may also have the right to request for proof of your consent.
  • You have the right not to receive discriminatory treatment for exercising your privacy rights.
  • You have the right to complain to a data protection authority about our collection and use of your Personal Information. In some countries this right to complain might be restricted. Some data protection laws require you to use our complaints procedure as explained in this Policy before you can submit your complaint to your local data protection authority. For more information, please contact your local data protection authority.

Privacy Rights Procedure. We respond to all requests we receive from individuals wishing to exercise their privacy rights in accordance with applicable data protection laws. This section includes a description of how we handle your request when we choose to exercise your rights.

When we receive your request, we will verify your request and your rights against applicable data protection laws. This means that we will take steps to verify your identity by a method appropriate to the type of request you are making to ensure you are the individual about whom we have Personal Information, confirm your right to exercise these rights, and if confirmed, proceed with the request.

We will respond to your request within a reasonable period and in accordance with the periods prescribed by applicable data protection laws. We may charge you a reasonable fee for processing your request.

We may decline your request and if we do, we will give you a written notice that sets out the reasons for the refusal (unless it would be unreasonable to provide those reasons), including details of the mechanisms available to you to make a complaint.

Choices. You can exercise control over the following uses of your information.

  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Platform and/or Website may then be inaccessible or not function properly. For more information see our Cookie Policy.
  • Location Information. You can choose whether or not to allow the Platform to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the Platform may then be inaccessible or not function properly.
  • We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Within our Services we provide functionality allowing you to review and update certain aspects of your Personal Information via your account profile page.

Complaint Procedure. If you wish to make a complaint about or provide us with feedback on any processing activity or practice conducted by Gnosis, please contact us by using the contact details in Section 1 and we will take reasonable steps to address the feedback or investigate the complaint and respond to you.

15. Special Note About Children and Minors

The Website is not intended for children under the age of 18, and we do not knowingly collect Personal Information from children under the age of 18. If we learn we have collected or received Personal Information from a child under the age of 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the age of 18, please contact us at legal@gnosisfreight.com.

16. Changes to Our Privacy Policy

We may update this Policy from time to time in response to changing legal, technology, or business developments. When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Policy changes if and where this is required by applicable data protection laws.

You are responsible for ensuring we have an up-to-date active and deliverable email address and/or mobile phone number for you and for periodically visiting this Policy to check for any changes.